Privacy Policy

Effective Date: 24 June 2025
Legal Entity: Samba Technologies Pte. Ltd. (UEN: 202412998G)
Registered Address: 160 Robinson Road, #14-04, Singapore 068914

1. Introduction

At Cata (operated by Samba Technologies Pte. Ltd., “Cata”, “we”, “us”, “our”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://www.trycata.com or https://www.cata.sg (both the “Site”), contact us, or engage with our services.

By using the Site or providing your personal data, you agree to the collection, use, and disclosure of your information in accordance with this Policy and the Personal Data Protection Act 2012 (PDPA) of Singapore.

2. Information We Collect

We may collect and process the following categories of personal data:

  • Information you provide: via contact forms, demo or trial requests, newsletter sign-ups, or support queries
  • Correspondence: records of emails or communication with our team
  • Website usage: including IP addresses, browser types, access times, and pages visited (via cookies and analytics)
  • Marketing preferences: if you subscribe to communications or events

We only retain personal data for as long as necessary for the purposes it was collected or as required by law.

3. Use of Information

We may use your information for purposes including:

  • To respond to your enquiries or demo requests
  • To improve the usability, functionality, and performance of our Site
  • To send you newsletters, product updates, event invitations, or marketing content (only with your consent)
  • To administer and support customer relationships
  • To comply with legal and regulatory obligations
  • To conduct surveys, market research, and analytics
  • For purposes directly related or incidental to the above

4. Marketing & Opt-Out Rights

We may use your contact information (e.g., name, email, company) to send you marketing materials about our services or events that may be relevant to you.

We will only do this if: you have given us consent; or you have not objected to such use after being notified (e.g., via a checkbox or message).

You may opt out of marketing communications at any time by emailing us at hello@cata.sg or clicking the “unsubscribe” link in our emails.

5. Disclosure of Your Information

We may disclose your personal data to trusted third parties where necessary, including:

  • Our employees, contractors, and service providers (e.g. web hosting, CRM, analytics)
  • Professional advisers, auditors, and legal consultants
  • Government agencies or regulators, as required under applicable law
  • Affiliates or acquirers in the event of a business transaction

We do not sell your personal data.

6. Data Transfers

Your data may be stored on servers located in Singapore or other jurisdictions where our partners operate. When transferring data outside of Singapore, we ensure a comparable level of data protection consistent with the PDPA.

7. Security Measures

We implement reasonable technical and organizational safeguards to protect your personal data against unauthorized access, misuse, alteration, or loss. However, no method of data transmission over the Internet is completely secure. You acknowledge that any transmission is at your own risk.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable core functionality and improve performance
  • Analyze site traffic using tools like Google Analytics
  • Personalize your experience and remember preferences

You can adjust your cookie settings in your browser. Blocking cookies may affect your ability to use some features.

9. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their content, security, or privacy practices. Please review the privacy policies of any external sites before submitting your personal data to them.

10. Your Rights Under the PDPA

Under the Personal Data Protection Act (PDPA), you have the right to:

  • Access personal data we hold about you
  • Request correction of inaccurate data
  • Withdraw your consent for specific uses (e.g. marketing)
  • Request information about our data policies and practices

Please contact us at hello@cata.sg to exercise these rights. We may charge a reasonable administrative fee for data access requests.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of our Site indicates your acceptance of those changes.

12. Contact Us

If you have any questions, requests, or complaints about this Privacy Policy, please contact:

Samba Technologies Pte. Ltd.
160 Robinson Road, #14-04, Singapore 068914
Email: hello@cata.sg

13. Governing Law

This Privacy Policy is governed by the laws of the Republic of Singapore. You agree to submit to the exclusive jurisdiction of the Singapore courts.

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